If you want to return your beanie (set) for whatever reason, we are happy to help you! You can return your ordered product (s) completely free of charge within 15 days after you have received your package. You can return in exchange for another product, store credit or a refund.


IMPORTANT INFORMATION

ALWAYS USE THE RETURN FORM ---> DOWNLOAD HERE

Without this form the products will be lost in the warehouse and we will not be able to process your return!

REJECTED RETURNS

BeaniePlanet has the right to reject returned products or only partially refund them if it appears that the product has already been used or has been intentionally damaged. If the product is not returned within 14 days, the order is accepted by you. A product that has been received broken or damaged must be immediately reported to the support team with the order number.

234/5000 Hvis du ikke har et ordrenummer, ikke kan finde det, eller hvis du har modtaget produktet i gave, bedes du kontakte KUNDEServicen Vi søger derefter ordrenummeret for dig.
Behandling og returnering af dit retur tager 3 arbejdsdage. Bemærk, det kan tage 5 - 10 arbejdsdage, før vi har modtaget din pakke og få den behandlet.
I øjeblikket er returneringer ikke gratis. Hvis du har modtaget et forkert produkt, eller et produkt er ødelagt, skal du kontakte KUNDEServicen for en løsning.
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